Internet Explorer is not supported. Please upgrade to a more modern browser.
Checking in for your flight with Japan Airlines (JAL) is a straightforward process that can be completed in several ways to suit your preferences and convenience. Whether you prefer to check in at the airport or use online methods, JAL ensures a smooth and efficient check-in experience. Below, we’ll walk you through the various options available, the check-in procedure, and some helpful tips to make your journey even more seamless.
One of the easiest ways to check in for your flight with Japan Airlines is through online check-in, which is available up to 24 hours before your scheduled departure. This service allows you to complete the check-in process from the comfort of your home or while you're on the go.
Go to the JAL website: Visit the Japan Airlines official website (www.jal.co.jp) or use the JAL mobile app.
Enter your details: You will need to provide your booking reference number (PNR) or e-ticket number, along with your last name, to access your flight details.
Select your seat: During the online check-in process, you’ll have the opportunity to select or change your seat if available. Premium class passengers (such as Business or First Class) may have priority seating options.
Baggage Information: You’ll also be able to add baggage information and select any additional services, like meal preferences or special requests.
Get your boarding pass: Once check-in is complete, you can either print your boarding pass or receive a digital one on your mobile phone. If you opt for a digital boarding pass, make sure your phone is fully charged to display it during boarding.
Online check-in can save you time at the airport, especially if you don’t need to drop off checked baggage or if you're traveling with just carry-on luggage.
Avoid long lines at the airport.
Select your seat in advance.
Print your boarding pass or save it on your mobile device.
Get real-time updates on flight status or any changes.
If you’re always on the go, Japan Airlines offers mobile check-in through their official app. This is a convenient option if you're traveling on short notice or just prefer using your phone to handle everything.
Download the JAL app: The app is available for both iOS and Android devices.
Log in: Use your booking details to log into the app.
Complete the check-in process: Similar to online check-in, you’ll be asked to select your seat, confirm baggage details, and then obtain your boarding pass.
Mobile Boarding Pass: Once checked in, your boarding pass will be saved in the app. You can show it directly from your phone at the airport.
For travelers who prefer to check in at the airport or need assistance, Japan Airlines offers self-service kiosks and traditional check-in counters.
Available at most major international airports, these kiosks allow you to check in quickly and print your boarding pass on the spot.
You can input your booking information, print luggage tags for checked baggage, and select your seat.
Once you’ve completed the process at the kiosk, you can head to the baggage drop-off area.
If you prefer personal assistance or have special requirements (such as excess baggage, special meals, or assistance for passengers with reduced mobility), Japan Airlines check-in counters are available at most airports.
It’s recommended to arrive at least 3 hours before an international flight and 1.5 to 2 hours before a domestic flight to ensure enough time for the check-in process, especially during peak travel seasons.
International Flights: Japan Airlines typically opens check-in 3 hours before departure for international flights. Make sure to arrive early to allow for security checks and immigration procedures.
Domestic Flights: For domestic flights within Japan, check-in generally opens 1.5 to 2 hours before the scheduled departure time.
JAL also recommends that you arrive at the airport with enough time to go through security, customs, and any additional checks that might be required for your flight.
Japan Airlines offers several options when it comes to handling baggage during the check-in process:
Carry-On Baggage: Most JAL flights allow one piece of carry-on luggage, which should not exceed 10kg (22 lbs) for Economy Class or 15kg (33 lbs) for Premium Economy and above. The dimensions for carry-on items should be no larger than 55 cm x 40 cm x 25 cm.
Checked Baggage: The allowance for checked baggage varies depending on the class of service and the destination. For example, Economy Class passengers are typically allowed one checked bag weighing up to 23 kg (50 lbs), while Business Class and First Class passengers are permitted two bags. Always check the specifics of your flight when you check in to confirm your baggage allowance.
If you require special services, such as assistance for reduced mobility, extra assistance with luggage, or specific meal preferences, you can add these requests during the check-in process, either online, via the mobile app, or at the airport counter.
Plan Ahead: Always check in as early as possible to avoid last-minute stress and ensure you have enough time to go through security and immigration.
Double-Check Your Documents: Ensure that you have all the necessary travel documents, including your passport, visa (if applicable), and flight ticket. Make sure your passport is valid for the entire duration of your trip, with extra time before expiration if you're traveling internationally.
Use the JAL App for Updates: Keep the Japan Airlines app handy for real-time notifications about your flight, including any delays, gate changes, or special announcements.
Travel Light or Check In Early: If you're traveling with only carry-on baggage, online check-in can help you save significant time. For checked baggage, arrive early to avoid long lines at the airport.
Japan Airlines makes the check-in process as seamless as possible, offering various convenient options such as online check-in, mobile check-in, and traditional airport check-in. Regardless of your choice, it’s important to follow the recommended check-in times and confirm your baggage and special requests to ensure a smooth start to your journey. With JAL’s efficient and user-friendly check-in system, you can begin your travel experience with ease and peace of mind.