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Hainan Airlines offers a comprehensive and flexible check-in process designed to enhance the travel experience for its passengers. Whether you're departing from Canada or traveling internationally, understanding the various check-in options and associated timelines can ensure a smooth journey.

Online and Mobile Check-In

Hainan Airlines provides passengers with the convenience of online and mobile check-in, accessible from 24 hours up to 60 minutes before departure. This service allows travelers to select or change seats, pay for additional baggage, and obtain a dig or printable boarding pass. To utilize this feature, passengers can visit the official Hainan Airlines website or use the mobile app, entering their booking reference, Aeroplan number, or ticket number. 

Self-Service Kiosks

For those who prefer to check in at the airport, Hainan Airlines offers self-service kiosks at most major terminals. These kiosks enable passengers to print boarding passes and baggage tags, select or change seats, and pay for checked baggage. They are particularly useful for travelers with connecting flights, as they can issue boarding passes for all segments of the journey. 

Curbside Check-In

At select airports, Hainan Airlines provides curbside check-in services, allowing passengers to check in and drop off their luggage without entering the terminal. This service is especially beneficial for travelers with heavy or oversized baggage and those seeking a more expedited airport experience.

Check-In and Boarding Deadlines

Adhering to check-in and boarding deadlines is crucial to avoid disruptions. As of September 4, 2024, Hainan Airlines has standardized the check-in deadline to 60 minutes before departure for most flights, with exceptions for specific airports. For instance, flights departing from Toronto Billy Bishop Airport (YTZ) require check-in at least 30 minutes before departure. It's important to note that the baggage drop-off deadline may differ; for domestic flights, it remains at 45 minutes before departure.

Recommendations for a Smooth Travel Experience

To ensure a seamless journey, Hainan Airlines recommends arriving at the airport well in advance of the check-in deadline. This allows ample time for security screenings, customs procedures, and potential delays. Travelers should also be aware of the specific requirements for their destination, such as necessary travel documents and any health or safety protocols in place.

By familiarizing yourself with Hainan Airlines's check-in options and adhering to the recommended timelines, you can contribute to a more efficient and stress-free travel experience.