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Lufthansa Airline Cancellation Policy

Lufthansa's cancellation policy can vary based on the type of ticket purchased and the circumstances surrounding the cancellation. Here are the key points to consider:

General Cancellation Rules

• Refundable Tickets:

  • Passengers can cancel their tickets and receive a full refund.
  • Refunds are typically processed within a few weeks.

• Non-Refundable Tickets:

  • Passengers may not receive a refund if they cancel.
  • However, they may be eligible for a travel voucher or credit for future travel.

Cancellation Fees

• Standard Fees:

  • Fees may apply depending on the fare class and the timing of the cancellation.
  • It's advisable to check the specific fare rules at the time of booking.

• Free Cancellation:

  • Some tickets may offer a free cancellation option within a certain timeframe after booking. According to U.S. Department of Transportation regulations, passengers who book a flight at least seven days before departure are entitled to a full refund if they cancel within 24 hours of booking. This applies to all ticket types, including fares.1

Special Circumstances

• Illness or Emergency:

  • In cases of illness or emergencies, passengers may be able to provide documentation to waive cancellation fees.

• Flight Changes by Airline:

  • If Lufthansa changes the flight schedule significantly, passengers may have the right to cancel without penalty.

How to Cancel

1. Online:

• Log into your Lufthansa account and navigate to your bookings.
• Follow the prompts to cancel your flight.

1. Customer Service:

• Contact Lufthansa's customer service for assistance with cancellations.

Important Considerations

• Always review the specific terms and conditions associated with your ticket.
• Consider purchasing travel insurance for added protection against cancellations. Travel insurance can cover unexpected cancellations due to illness, emergencies, or other unforeseen circumstances.